Purchasing and delivery process at VVC
VVC would like to sincerely thank you for trusting and purchasing our company's products. VVC is committed to providing customers with the best products and services.
Purchasing process
You can view detailed information about VVC products on the website. Then you can order in 3 basic ways as follows:
- Order online at website
- Call sales hotline 096 999 999
- SMS, Telegram, Line messages to 096 999 999
VVC's customer service department will check the order status. Then, we will contact you to agree on the cost, address and delivery time according to your request. The verification content includes the following:
- Introduce product details about date, nutritional ingredients, usage and preservation...
- Total amount to be paid: Goods price + Storage fee (if any) + shipping (if any).
- Estimated delivery time
- Payment method
Delivery process
Shipping costs
VVC offers free delivery for orders of 2 or more products, or orders valued at over 2 USD. Free delivery radius within 15 km from the company's location in Phnom Penh City. For other areas, please contact the sales department or customer service for specific fees.
Delivery time
- Delivery time: From 9:00 am – 6:00 pm, Delivery all days of the week except Sunday.
- Order before 12:00 noon: Same day delivery.
- Order after 12:00 noon: Depending on the route, the delivery department will arrange delivery on the same day or the next day.
Additional services
Bubble wrap (Reduce impact): 1 USD/product
Note
- Arrange time and recipient during business hours.
- Due to the nature of route delivery, we do not accept orders requiring exact delivery times.
- For customers in apartments, please receive goods on the ground floor. Due to the risk of falling and losing goods when the delivery staff leaves the vehicle.